7bd9.bet Privacy Policy — How We Protect Your Information

7bd9 may collect the following types of information from you. We only gather what is necessary to provide our services and meet legal requirements.

Personal Identity Information:

• Full Name
• Date of birth (for age verification)
• Email Address
• Mobile Number
• Current Address
• National ID or passport number (for KYC verification)

Financial Information:

• Payment method details (Mobile Pay/Nagad/Rocket number)
• Transaction History
• Deposit and withdrawal records

Technical Information:

• IP Address
• Device type and operating system
• Browser type and version
• Activity logs on the platform
• Login time and location data

Betting behaviour data:

• Betting history and preferences
• Gaming Type & Duration
• Account balance changes

7bd9 collects your information in several ways. Some is provided directly by you, while the rest is gathered automatically.

Directly Collected:

• When completing the registration form
• When submitting KYC verification documents
• When contacting customer support
• When participating in promotional offers

Automatically Collected:

• Through cookies and tracking technologies while browsing the platform
• Through server logs while using the app or website
• Transaction data from payment gateways

7bd9 uses your personal information only for specific and legitimate purposes. The core principle of our privacy policy is simple — never use more data than necessary.

• Account management: To create, activate, and manage your account.
• Service delivery: To keep betting, payment, and gaming services running smoothly.
• Age & Identity Verification: To ensure legal compliance.
• Transaction Processing: To securely process deposits and withdrawals.
• Customer Support: To address your questions and resolve complaints.
• Fraud prevention: To detect and prevent suspicious activity.
• Legal obligations: To comply with regulatory authority requirements.
• Service Improvement: To analyze and improve the overall platform experience.
• Marketing Communications: To send you promotional offers, subject to your consent.

7bd9 never sells your personal information to third parties. However, in certain specific circumstances, information may be shared with trusted partners.

Situations where your data may be shared:

• Payment providers: With payment partners such as Mobile Pay, Nagad, and Rocket to process deposits and withdrawals.
• Identity verification services: With authorized verification agencies for KYC compliance.
• Legal authorities: With law enforcement agencies pursuant to valid legal orders or investigations.
• Anti-money laundering: With financial intelligence agencies under anti-money laundering laws.
• Business Succession: In the event of a company merger or acquisition, though you will be notified in advance.

Your information is not shared for any purpose beyond those stated above. All partners are required to comply with their own privacy and data protection policies.

7bd9 uses cookies and similar tracking technologies on the platform to enhance your browsing experience and maintain platform functionality.

You can disable cookies through your browser settings. Please note, however, that disabling essential cookies may prevent certain key features of the platform from functioning properly.

7bd9 does not retain your personal data longer than necessary. Retention periods are determined based on the type of data and applicable legal requirements.

• Account information: For the full duration the account remains active, and up to 5 years after closure.
• Transaction records: Up to 7 years, as required by financial regulatory law.
• KYC documents: Up to 5 years, in accordance with anti-money laundering laws.
• Cookie data: Depending on cookie type, up to 1 year.
• Support contact: Up to 2 years.

Once the designated retention period ends, your data is securely deleted or anonymized so that you can no longer be identified.

As a 7bd9 platform user, you have the following rights. Send any request to our email and we'll respond within 30 business days.

• Right to Access: You may request to know what information we hold about you.
• Right to rectification: You may request corrections to any inaccurate or incomplete information.
• Right to erasure: In certain circumstances, you may request that your information be deleted.
• Right to Restrict Processing: You can restrict how your data is used in certain circumstances.
• Right to Data Portability: You can request a copy of your data in a portable format.
• Right to Object: You may opt out of marketing communications at any time.
• Right to withdraw consent: You may withdraw any consent you have given at any time.

7bd9's services are intended exclusively for adults (18+). We do not knowingly collect personal information from anyone under the age of 18.

If we become aware that a minor has registered on our platform, we will immediately close that account and delete all associated data.

If you believe a minor has created an account on our platform, please support@7bd9.betto get in touch.

Our platform may occasionally contain links to third-party payment gateways or tools. These third parties have their own privacy policies, and 7bd9 is not responsible for those policies.

We recommend reading the privacy policy of any third-party service before using it.

7bd9 uses industry-standard security measures to keep your personal information safe.

• SSL encryption: All data transfers on the platform are encrypted.
• Firewall protection: Unauthorized access is blocked using advanced firewalls.
• Two-factor authentication: Two-step verification is available at login.
• Regular Security Audits: Regular security audits are conducted by third-party experts.
• Restricted Access: Only authorized personnel have access to your information.
• Data Backup: Regular backups are taken to prevent data loss.

Please note that no method of transmission over the internet is 100% secure. We are committed to maintaining the highest level of protection, and in the event of any data breach, we will notify you promptly and take the necessary steps.

7bd9 reserves the right to update this Privacy Policy at any time. If significant changes are made, we will notify you through the following channels:

• A notice will be sent to your registered email.
• A notification will be displayed upon logging in to the platform.
• The "Last Updated" date at the top of this page will be revised accordingly.

Continued use of the platform after any changes constitutes your acceptance of the updated policy. If you do not agree with the policy, you have the right to close your account.

For any questions, requests, or complaints regarding this Privacy Policy, please contact our data protection team. We aim to respond within 30 business days.

Your privacy is our top priority. Feel free to reach out to us with any concerns — we're always here to help.